Store Manager

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing Company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer.

With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.

We are looking for an experienced Store Manager to join our Livingston Outlet Monsoon Accessorize store.

We are looking for a Store Manager who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI’s.

What are we looking for in you?

• Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
• A confident leader, one who will inspire the team, leading by example to make Monsoon Accessorize a great place for all who work and shop with us
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team
• Someone who demonstrates passion, drive and resilience, with a can – do approach
• Possess a creative approach, to support the store and develop the team to reach their full potential
• The ability to communicate openly and effectively
• A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility
  

In this role you will...

• Drive the overall performance of the store, through managing and developing your team, demonstrating the Monsoon Accessorize values and ensuring your store is delivering an exceptional customer experience
• Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities
• Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
• Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
• We offer piercing to our customers, and you would promote and deliver this with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
• Ensure an inclusive environment, promoting equality and kindness with your team