We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
The Data, Technology and Innovation (DTI) division enables the FCA to be a digital-first, data-led smart regulator by delivering a secure, agile, and cost-effective technology and data ecosystem that drives better decisions, transparency, and operational efficiency.
Sitting within the Digital Intelligence Solutions (DIS) department, the Consumer Intelligence & Analytics (CI&A) develop and maintain online listening tools to surface consumer insights through dashboards and bespoke products.
Role Responsibilities
- Coordinate our sprints as a developer within the Consumer Intelligence Scrum Team, building and maintaining data products using Python, Tableau, and SQL
- Analyse diverse consumer data sources to identify key themes, emerging risks, and early warning signals
- Create the development of impactful Tableau dashboards that translate data into clear, actionable insights
- Collaborate across the FCA to understand stakeholder needs and deliver relevant, high‑value consumer intelligence
- Promote data-driven thinking by sharing insights and continuously improving how the team uses data and tools
Minimum
Skills required
- Established experience using Python for data engineering (automation) and analysis.
- Prior experience using data visualisation tools (e.g. Tableau).
- Prior experience analysing quantitative and qualitative data and presenting clear, engaging insights in both written and verbal formats
Essential
- Experience using social listening tools to uncover consumer sentiment and emerging trends
- Demonstrated skills in engaging stakeholders to understand needs, ideate solutions, and support decision-making
- Ability to simplify complex ideas and support practical, sustainable solutions
- Well organized and consistent, with experience meeting commitments and using tools such as JIRA
- Curiosity about consumer behaviour, with attention to patterns, risks, and opportunities in data