Project Manager

The GFDS EMEA Change Solutions team is part of Global Fund Distribution Services (GFDS) within BlackRock’s Business Operations Services division and has responsibility for defining, shaping, and delivering strategic change initiatives across the EMEA region.

The team partners closely with Transfer Agency Services (TAS) and Fund Distribution Operations (FDO) to drive the evolution of their operating models, ensuring they are scalable, efficient, and aligned with regulatory requirements and client expectations. This includes managing change related to product innovation, distribution, regulation and platform transformation, while supporting the development of robust oversight and servicing frameworks. The team plays a central role in enabling GFDS to deliver on its strategic priorities through coordinated, outcome-focused change execution, working across business, technology, and external partners.

GFDS is undergoing a multi-year transformation to modernise its operating model, enhance scalability, and support new product innovation and market expansion, with an increasing focus on digital platforms, automation, and emerging capabilities such as digital assets.

We are seeking a senior change leader to join the Change Solutions team, responsible for owning and delivering complex, high-impact transformation initiatives across TAS, FDO, and associated platform capabilities. The role combines end-to-end program and project ownership, operating model design, and delivery leadership, ensuring initiatives deliver measurable business outcomes, risk reduction, and scalable solutions. This includes supporting growth in digital, data, and AI-enabled capabilities, as well as evolving digital asset infrastructure.

The individual will operate with a high degree of autonomy, partnering across business, technology, product, and external stakeholders to shape, structure, and execute complex changes in a fast-paced and evolving environment.

We place a strong emphasis on empowering and developing our people, enhancing leadership and delivery capability, and broadening firm and industry knowledge. Projects and roles are assigned not only based on delivery needs but also aligned to individual development objectives and career progression. The team will embrace your skills, curiosity, and drive, while providing the opportunity to grow professionally in a dynamic and high-impact environment.

Responsibilities

Lead cross-functional and virtual teams to deliver complex, high-impact strategic initiatives, including client, technology, regulatory, and commercial transformation

Own end-to-end program and project delivery, including scope definition, governance, execution, and achievement of measurable business outcomes

Develop and manage delivery plans with clear milestones, dependencies, and success metrics; drive consensus and communicate progress and outcomes to senior stakeholders through structured reporting and insights

Ensure delivery is executed in a controlled, timely, and risk-aware manner, proactively identifying and resolving issues, dependencies, and roadblocks

Drive the design and implementation of scalable operating models, supporting the evolution of TAS, FDO, and associated platform capabilities

Identify and implement improvements to business processes, data, and technology solutions, with a strong focus on risk management, control, and efficiency

Partner across business, technology, product, and external providers to shape and deliver digital, data, automation, and AI-enabled solutions, supporting future-ready operating models

Build and maintain strong relationships with key stakeholders across the firm, effectively navigating organisational complexity and influencing decision-making

Simplify complex topics and challenges into clear, actionable insights, developing high-quality materials to support senior decision-making

Develop deep domain knowledge across GFDS, with the ability to present complex data and information to inform delivery and strategy

Promote and embed best practice in change delivery, including governance, Agile and hybrid methodologies, and continuous improvement

About You

10+ years of experience in asset management or financial services, with a strong track record of delivering complex, enterprise-level change initiatives

Strong understanding of asset management operating models, including middle- and back-office functions, with knowledge of Transfer Agency and/or Fund Distribution

Exposure to digital assets, digital platforms, or emerging financial market infrastructure desirable, with a willingness to build knowledge and capability in this area

Demonstrated ability to lead large, complex projects or programs end-to-end, delivering measurable business outcomes

Excellent written and verbal communication skills, with the ability to present clearly and confidently to senior stakeholders

Strong stakeholder management and influencing skills, with experience building consensus across cross-functional teams

Proven ability to operate effectively in a fast-paced, high-profile, and evolving environment, managing multiple priorities

Highly developed project and program management capabilities, with a focus on structured delivery, governance, and control

Strong collaboration skills, with experience working across business, technology, and external partners

Ability to simplify complex topics and distil sophisticated information into clear, actionable insights

Intellectual curiosity and a proactive, solutions-oriented mindset, with a strong focus on delivering results

Strong attention to detail, with a high standard of quality and ownership

Strong interpersonal skills, with the ability to influence, inspire, and motivate others

High degree of flexibility, autonomy, and willingness to learn, with the ability to adapt quickly to new challenges and environments

Strong MS Office skills, including PowerPoint, Excel, Word, and collaboration tools

Manager comments

Ability to operate with a high degree of autonomy, balancing independent delivery with effective stakeholder engagement and alignment

Comfortable navigating ambiguity, shifting priorities, and complex environments, bringing a pragmatic, solutions-oriented approach to problem solving

Demonstrates strong ownership, resilience, and a delivery-focused mindset, with the ability to drive outcomes in a fast-paced and evolving environment