Finance Operations Manager

This interim role plays a key part in enabling the successful launch of new propositions by ensuring robust, well controlled finance operations are in place during transition. The role holder provides expert oversight and delivery of interim manual reconciliation processes and related manual activities, maintaining accuracy, transparency and control while longer term solutions are developed.

Main Responsibilities

• Lead and deliver interim manual reconciliation processes to support new proposition launches, ensuring outputs are accurate, timely and well controlled
• Design, document and embed interim manual finance processes, working within established frameworks while applying expert judgement to manage risk and complexity
• Act as a point of escalation for reconciliation issues, investigating discrepancies and driving resolution through clear analysis and collaboration
• Work closely with Finance, Operations, Change and Technology colleagues to ensure interim processes align with wider operating models and controls
• Maintain and enhance the control environment, identifying risks arising from manual activity and implementing pragmatic mitigations
• Provide clear reporting and insight on reconciliation outcomes, issues and emerging risks to stakeholders
• Identify opportunities to improve efficiency and quality within interim processes, feeding learning into future-state design
  
  
  

Key Knowledge, Skills And Experience

• Strong experience delivering finance operations activities, including reconciliations and control-based processes
• Proven ability to apply judgement to non-routine problems, balancing customer outcomes, risk and delivery priorities
• Experience working across multiple stakeholders in a change or transition environment
• Confident communicator, able to explain issues, decisions and outcomes clearly and concisely
• Demonstrates a strong risk and control mindset, with attention to detail and accountability for outcomes